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Privacy Policy

Privacy Policy has been compiled under the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011. In accordance with these provisions, there is a need to publish the privacy policy, and rules & regulations for the usage or access of HeyCare.com website and its mobile app.

By using HeyCare's website and app, you agree to adhere to Privacy Policy and its Terms & Conditions. The Privacy Policy is subjected to alteration at any time without prior notice. In order to stay aware of changes, please visit and review the policy at times.

Information and its usage

This Privacy Policy elucidates the way in which the company accumulates information (personal and Non-personal), use, disclose and safeguard such information though the website. Personal information shall include your name, email address, mailing address, phone number, Gender, Medical prescription etc.

We may collect your personal information during the course of certain processes, i.e. when you use any service of/purchase any product from the website. Your information is gathered during the furtherance of services like the creation of User ID, making of any purchase, signing up for newsletter, giving reply to marketing communication or survey or using other features provided by the website.

The company may use third party service, i.e. the servers used by the HeyCare may be hosted by other parties. These parties may gather information about visitor's activities on the site. Use of cookies is also allowed on the website. Cookies are used for the compilation of aggregate data related to website traffic and interactions for the purpose of providing relatively better experience in the future.

Securing your Information: How do we do it?

We strive to ensure the protection, integration, and privacy of any information provided by you. For this reason, our website is scanned on regular intervals to detect and prevent security holes and any other known susceptibilities. Moreover, company conducts internal reviews of security measures and appropriate encryption in order to safeguard your personal data at all costs.


In accordance with the Privacy Policy, the company shall make use of any information if we receive explicit authorization.

We may disclose your information, which may have been available in our database, if the Company finds that such revelation is required in connection with any of the complaint or investigation regarding:

Your use of website; To contact, identify and conduct legal action against any person who may be responsible for interfering(either intentionally or unintentionally) or causing harm to Rights or Properties of HeyCare, or website's users' properties including the vendors and customers of the company. All rights are reserved by the Company to divulge any information that the company considers compliable with any legal process, governmental request, regulation or applicable law. The company reserves the rights to disclose any information if the company finds that any permits or law consists of exchanging information with other organizations and companies for the purpose of fraud protection.

You hereby agree and acknowledge that HeyCare may maintain record of communication with the Company via site communication and may also reveal such information if occurs a need to do so by law. Moreover, company would consider doing so if it finds that such conservation or revelation is rationally required to: 1. Abide with legal procedure 2. Privacy Policy's Enforcement 3. Give response to claims that such data is responsible for violating other's rights. 4. Safeguard the property, personal safety, rights of the Company, its visitors/users/website and the public.

Consent to This Policy

The Terms and Conditions are fully asserted herein in aggregate.

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