Withdrawal Policy
Withdrawal Policy and Withdrawal Form
Withdrawal Policy and Withdrawal Form Consumers are entitled to a right of withdrawal in accordance with the following provision, with a consumer being any natural person who concludes a legal transaction for purposes which for the most part cannot be attributed to their commercial or independent professional activity (see § 13 BGB):
1. Withdrawal policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the date of conclusion of the contract.
In order to exercise your right of withdrawal, you must
Heynannyly GmbH
Am Galgenberg 21
91315 Höchstadt
Phone: 0175/1156455
email: team@heycare.com
inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. In order to meet the withdrawal period, it is sufficient that you send the notification that you have exercised your right of withdrawal before the withdrawal period has expired.
The cancellation period is fourteen days from the date of conclusion of the contract.
In order to exercise your right of withdrawal, you must
Heynannyly GmbH
Am Galgenberg 21
91315 Höchstadt
Phone: 0175/1156455
email: team@heycare.com
inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. In order to meet the withdrawal period, it is sufficient that you send the notification that you have exercised your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged for this repayment.
If you have expressly requested that the services begin during the cancellation period, you must pay us a reasonable amount equal to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
If you have expressly requested that the services begin during the cancellation period, you must pay us a reasonable amount equal to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.
