EAP and Family Support Services – flexibly combinable and measurable.
Preventive · Available 24/7 · Personalized
What really drives HR today
Reduce downtime. Boost productivity.
Fewer absences, lower costs, and greater team performance.
Prevention rather than reaction
Provide support early, before stress leads to absences.
Moving away from isolated measures
Moving towards a holistic offering that reaches all employees.
Prevention that makes an impact and is put into practice
Präventive Gesundheit
Early support instead of pure crisis intervention
Stress is identified before it leads to absencesHigh usage due to easy access
Available 24/7, multilingual (30+ languages), and personalized for all employeesIndividual support instead of standard programs
Digital services, coaching and practical support can be combined in a flexible wayFull transparency for HR
Clear metrics on usage, needs, and impact
EAP: Acute crises and treatment
24/7 support for acute crises
Employees receive professional help around the clock when a situation requires immediate attention.Fast access to therapy and specialist care
From initial crisis intervention to finding suitable therapy and specialist support.Personalized guidance instead of generic advice
Employees receive concrete next steps and support tailored to their personal situation.Globally available in over 30 languages
Support for employees at all locations, including international teams.
Family service: children, elder care, and more
Rapid placement via our own care network
Prompt access to vetted care solutions through a network of 35,000 caregivers.Support throughout all life stages
From childcare and school or holiday programs to elder care, support for relatives, and pet care.Reliable solutions throughout the DACH region
Placement services in Germany, Austria, and Switzerland, including rural areas where other providers are often unavailable.Relief in acute and planned situations
Concrete support for short-term care needs as well as long-term caregiving responsibilities.
Measurable impact on absenteeism, performance and retention
heycare reduces absenteeism, decreases silent overload, and strengthens employee retention – transparently and data-driven.
Why classic EAPs are no longer enough
Classic EAPs &
Family services
Low usage — often below 3%
Support comes too late
No measurable effect
heycare: EAP & family service rethought
10x higher usage rate
Prevention instead of escalation
Measurable reduction of stress and absenteeism
One platform for preventive support in everyday life
Support that truly reaches employees
Easy to access, confidential, bookable directly and an integral part of everyday life.
The right support for every situation
From prevention and coaching to referring patients to therapy and specialist doctors. Fast, GDPR-compliant and tailored to your needs
Prevention that works in everyday life
Early support before stress leads to absences – with personalized recommendations, available at any time and in over 30 languages.
Clear insights into usage, needs, and impact
With clear usage metrics, trend analyses and impact reports.
Usage & Insights
- Usage by topics and offerings
- Usage by target groups
- Preventive vs. acute usage
Effect & Impact
- Development of usage over time
- Correlation between usage & impact
- Simple ROI assessment
What our customers say about heycare
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Request your no-obligation quote now.
Find out how heycare can support your team.
